Frequently asked questions

Fourteen — three brokerages and eleven prop firms, listed in full on the Brokers page. All but Rithmic can auto-sync, and they do it on a server schedule rather than when you open the page, so trades land on days you never sign in; Rithmic's integration is built and awaiting activation. Every venue also takes CSV import and manual entry, and because a prop firm's accounts clear through a broker, the connect step names the broker you are signing in with.

The days in between are not lost. Alltra records how far each account has been read and that mark does not move while the connection is down, so the next successful pull starts from the last fill it recorded and imports what it missed rather than resuming from today. Reconnecting is the amber tile on that account's row in Trading Accounts, in the top bar — and the guide's troubleshooting section covers what to do when that press is not the whole fix.

Yes. Imports auto-detect Tradovate and TopstepX files and map generic CSVs column by column, up to 10 MB a file. CSV only, though — an Excel or PDF statement is refused, so export to CSV from your broker first. Re-uploading the same file cannot double your history, because duplicates are caught by hashing.

Only before you commit it. No trades reach your history while a file is still at the preview step, and a file can be removed from the job up to that point — after the commit there is no undo control anywhere in the product. So read the preview rather than skipping it: a broker that writes fees into the price column, or exports in the account's currency rather than the instrument's, is obvious there and awkward to unpick later.

Twenty-five, and the limit is enforced rather than advisory — the twenty-sixth is refused whether you add it by hand or a broker sync discovers it. You can name a set of accounts as a group from the same drawer, though a group is recorded rather than reselectable today: the drawer does not read your groups back in yet. Tracking several does not mean reading them all at once, because the account picker in the top bar scopes every page in the product together.

Yes. A connection is optional — create an account manually and enter trades by hand, or import a CSV, and every page works the same on entered data. Demo Mode goes one step further and shows the whole product filled with sample data before you have added anything. You can add a connection whenever you want one.

Yes — each sign-in gets its own session, so your desk and your phone can both be open. Sign-out lives in Settings under Profile, and changing your password signs out every other session and tells you how many it closed — the count comes back from the server, not from a guess.

The Tracker is your trading record: trades built from your fills, performance, the journal — what happened in the market. The Portfolio is your money record: what each firm cost you and what it paid out — eval fees, resets, payouts, subscriptions. They are two books on one account, and neither writes the other: closing a trade lands in the Tracker; the payout you later receive is a Portfolio entry.

No — and that is by design rather than a gap. Connections sync your trades; they do not watch your bank or your firm's payout emails. A fee, a reset or a payout is a transaction you log against the platform it belongs to, which takes five fields and keeps the ledger yours: nothing lands in your money record that you did not put there.

No. Trading P&L is computed from your fills and nothing else, so the money side — fees, resets, payouts — never leaks into your win rate or your equity curve. And inside the Portfolio, moving money is a transfer, not a cost: a withdrawal you banked is never painted as an expense against the month you earned it.

Not a native one today. Alltra runs in the browser, and the product is built to work at phone widths — the same address is the app on every device, with nothing to install and nothing to keep updated. Sign in from your phone and you are looking at the same account.

Yours — the timezone saved in Settings under Preferences, not whatever your device clock happens to say. Daily P&L buckets and the economic calendar both read it, so a trip across time zones does not quietly move your trades onto different days.

Nothing. Alltra is free to use — no subscription, no trial counting down, and no card to add — and no part of it is held behind a paid tier. If that ever changes we will say so plainly and in advance, rather than putting a wall across a page you were already using.

Not in bulk, and it is better to know that now than later. The one export Alltra has is a single trading day's report from the Tracker, as CSV — there is no whole-history download, no trades export, and nothing on the Portfolio ledger. Keep the CSVs you imported: today they are the portable copy of your history.

No — your broker's records are untouched, because a connection can only read. Deleting removes Alltra's copy, and inside Alltra you should treat that as final: there is no restore control for a deleted trade or journal entry anywhere in the product. If you delete the wrong trade, the way back is entering it again.

No. Alltra has no code that can place, change or cancel an order, and none that can move money — every broker connection reads fills and account history and does nothing else. The connect step also refuses a credential outright if its fields name withdrawal, transfer or trading, rather than accepting it and promising not to use it. Credentials are encrypted at rest, and where a broker offers OAuth — Tradovate does — you sign in on the broker's own page and Alltra never holds the password at all.

Yes, in the sense that matters: Intelligence is built on a third-party model rather than one we run, so your question and the figures needed to answer it are sent to that provider. What it can reach is bounded — every answer is assembled from queries against the accounts you have ticked in the top bar, checked by the same gate that guards every other read, so a question cannot pull in an account you are not already looking at.

Settings › Profile › Account Removal › Delete my account. It asks for your password and for the word DELETE, because it does not come back: your sessions are revoked immediately, and an erasure job then removes the executions, the trades, the journal and the attachments outright, with no soft-delete window behind it. If you only want to step away, Disable sits beside it and is recoverable for 30 days.