Privacy Policy

Alltra Solutions LLC ("Alltra," "we," "our," or "us") is the data controller responsible for your personal data and is the sole owner and operator of the alltra.app website (the "Website"), Alltra mobile and desktop applications, and related services (each, a "Service").

This Privacy Policy explains how Alltra collects, uses, discloses, and protects your personal data when you visit our Website, create an account, use our applications, or interact with our Services ("you" or "your" being interpreted accordingly). It outlines what data we collect, why we collect it, how it is processed, and your rights regarding that data.

By using our Services or submitting your personal information, you agree to the terms of this Privacy Policy. If you do not agree with any part of it, you should immediately stop using our Services and delete your account.

We collect the following types of personal information:

• Account Information: Name, email, username, password, and preferences.
• Payment Information: Billing address, transaction history, and payment method details (processed through secure third-party providers).
• Usage Data: Device information, IP address, browser type, pages visited, time spent, and interactions with our Services.
• Communications: Messages, feedback, or support requests you send us.
• Cookies and Tracking: We use cookies and analytics tools to improve functionality, track performance, and enhance user experience.

We use personal data in various ways that are necessary to provide the services you intend to use:

• Provide, operate, and improve your experience.
• Manage your account and subscriptions.
• Process payments and send billing information.
• Communicate updates, promotions, and product changes.
• Personalize your experience and deliver relevant content.
• Maintain security, detect fraud, and comply with legal obligations.

We only process data when we have a lawful basis, such as user consent, contract performance, legal compliance, or legitimate interest.

We may share data only in limited cases:

• Service Providers: With trusted vendors who assist in operations (e.g., hosting, analytics, payment processing) under confidentiality agreements.
• Legal Requirements: When required by law, court order, or government regulation.
• Business Transfers: In a merger, acquisition, or sale of assets, user data may transfer as part of the business.
• Protection of Rights: To enforce our Terms of Use or protect Alltra, our users, or the public from harm.

We do not sell or rent personal information.

If you post content (e.g., comments, community messages, or shared data) in areas visible to other users, that information becomes public. Exercise caution before sharing personal details in public forums.

We use industry-standard security measures, including encryption in transit (HTTPS), secure authentication, access controls, and regular audits to protect personal data. However, no online service is completely secure, and you acknowledge the inherent risks of transmitting data over the Internet.

Our Services may include links to third-party websites, analytics tools, or embedded content (e.g., TradingView charts, YouTube videos). These sites operate independently, and we are not responsible for their content or privacy practices. We encourage you to review their privacy policies.

Alltra does not knowingly collect or solicit data from individuals under 18. If we learn we have collected data from a minor, we will delete it promptly. We also do not collect or process sensitive data (e.g., health, biometric, or religious information) unless required by law.

Alltra operates globally. Your personal data may be transferred to and processed in countries outside your residence. We implement appropriate safeguards, such as standard contractual clauses (SCCs), to protect your data under applicable laws.

Depending on your jurisdiction, you may have rights over your personal data, including:

• Access to the information we hold about you.
• Correction of inaccurate or outdated data.
• Deletion of your data ("Right to be Forgotten").
• Limiting or objecting to certain processing activities.
• Data portability.

California Residents (CCPA/CPRA): You have the right to know what personal information we collect, use, and disclose; request deletion of your personal data; opt out of the sale or sharing of your data (Alltra does not sell personal information); and receive non-discrimination for exercising privacy rights.

To exercise your rights, contact us at alltra@alltra.app. We may verify your identity before responding.

We may update this Privacy Policy periodically. Changes take effect when posted on our website with the updated "Last Updated" date. Continued use of our Services means you accept the updated terms.